FAQ
Why Does Ava ask for email address on the ASK AVA Page?
I do not post your question or the answer in a public space on my site. I respond directly to you. My technology guy is a whiz and he keeps your personal information safe and secure – we do not share your personal information with anyone.
Can I pay by check, cash, or PayPal?
Right now, I only accept Visa, MasterCard, Discover and American Express.
When will I receive my order?
With regular shipping, you should receive your order within 7 to 14 days. With expedited processing, you should receive your order in 3 to 6 days.
Do I receive an email letting me know my order has gone out?
Absolutely. We send two confirmation emails – one when your order is placed and the other when your order is shipped. We try to ship all orders within 48 hours, Monday through Friday.